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COOKIES & TRACKING TECHNOLOGIES
Last Updated: February 7, 2026
What Are Cookies?
Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit our website. They help us provide a better experience and remember your preferences.
Types of Cookies We Use
🔐 Essential Cookies (Required)
These cookies are necessary for the website to function. You cannot disable them without breaking functionality.
- Session Cookies: Keep you logged in while you browse
- CSRF Protection: Prevent unauthorized form submissions
- Security Cookies: Protect against fraud and hacking attempts
📊 Analytics Cookies (Optional)
We use Google Analytics to understand how visitors use our website.
- Purpose: Count page views, track user journeys, identify popular content
- Data Collected: Pages visited, time spent, device type, browser, general location (country/city only)
- Privacy Protection: IP addresses are anonymized (not personally identifiable)
- No Personal Data Sent: We do NOT send names, emails, or booking information to Google
- Opt-Out: Google Analytics Opt-Out Browser Extension
🎯 Performance Cookies (Optional)
These measure website performance and user experience.
- Purpose: Measure page load speed, identify technical errors
- Data Collected: Response times, error messages, page performance metrics
🛠️ Functional Cookies (Recommended)
Remember your preferences to enhance your experience.
- Language Preference: Remember your preferred language
- Currency Selection: Remember if you prefer USD or TTD
- Dark Mode: Remember if you use dark mode
- Search History: Remember recent vehicle searches (optional)
Third-Party Cookies
Google Analytics
- Provider: Google LLC
- Purpose: Website analytics and usage tracking
- Privacy Policy: Google Privacy Policy
- Opt-Out: Google Analytics Opt-Out
How to Control Cookies
Browser Controls
You can control cookies through your browser settings:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Privacy → Clear browsing data → Cookies
Effects of Disabling Cookies
⚠️ If you disable essential cookies:
- ❌ You cannot log into your account
- ❌ Your bookings and preferences won't be saved
- ❌ The website may not function properly
✅ If you disable analytics cookies:
- ✓ We won't track your usage for analytics
- ✓ The website will still work normally
- ✓ We won't be able to improve based on your usage patterns
Tracking Technologies (Beyond Cookies)
Device Fingerprinting
We may use device fingerprinting to identify suspicious login attempts or fraud.
- What We Track: Device type, OS, browser, IP address, general location
- Purpose: Fraud detection and security
- Duration: Automatically deleted after 90 days
Log Files
Our servers automatically log:
- IP address and general location
- Pages visited and time spent
- Browser type and device
- Errors or warnings encountered
Purpose: Security, troubleshooting, and service improvement
Email Tracking
When we send you transactional or marketing emails (bookings, confirmations, updates), we may track:
- Whether you opened the email
- Which links you clicked
- When you opened it
Purpose: Improve email content and deliver relevant information
✓ You can opt out of marketing emails anytime by clicking "unsubscribe" at the bottom of any marketing email.
Advertising and Retargeting
Do We Show You Targeted Ads?
We do NOT currently use retargeting ads or behavioral advertising. However, third-party platforms (Google, Facebook) may show you Fleet ads based on your general interest in car rentals.
To control this:
- Google Ad Settings - Control personalized ads from Google
- Facebook Ad Preferences - Control ads from Facebook
Do-Not-Track (DNT)
Some browsers have a "Do Not Track" feature. If you enable DNT:
- ✓ We will honor your preference and minimize tracking
- ✓ Essential cookies will still be used (login, security)
- ✓ Analytics and performance tracking will be limited
To enable DNT in your browser, see: All About DNT.com
California CCPA/CPRA Compliance (For US Users)
If you are a California resident, you have additional privacy rights under CCPA/CPRA. Even though we operate in Trinidad and Tobago, we respect California residents' rights:
- ✓ Right to know what personal information we collect
- ✓ Right to delete your personal information
- ✓ Right to opt-out of "sale" of personal information (we don't sell data)
- ✓ Right to non-discrimination for exercising your rights
To exercise CCPA rights, email: [email protected]
Changes to This Cookie Policy
We may update this policy as we add new features or technologies. We will notify you of material changes via email.
Questions?
- 📧 Data Protection Officer: [email protected]
- 📞 Information Commissioner: (868) 622-3684
Last Updated: February 7, 2026
Trinidad and Tobago Data Protection Act Compliant